Frequently Asked Questions
Everything you need to know about SHERWOOD™ gear and services.
What is the standard shipping time for SHERWOOD™ equipment?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location, while expedited options are available at checkout.
How do I determine the correct size for my protective gear?
We provide a comprehensive sizing chart on every product page. We recommend measuring your height and weight, as well as specific limb lengths, to ensure a secure and professional fit.
What is your return policy for used sports equipment?
For hygiene and safety reasons, we only accept returns on unused items in their original packaging within 30 days of purchase. Items showing signs of wear or field use cannot be returned.
Does SHERWOOD™ offer a warranty on high-performance sticks?
Yes, our performance sticks come with a limited 30-day one-time replacement warranty against manufacturing defects from the date of purchase.
Can I track my order once it has been dispatched?
Absolutely. Once your gear leaves our warehouse, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.
Do you offer team discounts for bulk purchases?
We do offer specialized pricing for schools, clubs, and professional organizations. Please contact our sales team via the 'Team Orders' page for a custom quote.